Should you have to read the manual?
I was playing with a program today and became frustrated that many things were not intuitive (at least to me). The program did have a built in help menu, but I got tired of going back to it over and over.
This was a home finance program that I was trying to show to my kids in the hope that they would keep track of their money. Unfortunately, I thought if I need to read something to get it working it will never work for my kids.
I hope this is just an aberration and not the rule. It was a highly rated program. I have always thought that manuals are only for advanced features and not for getting stated with a program.